Terms of Use

Who can use Yashoma

You must be at least 18 years old, or use the Services under the supervision of a parent or guardian who accepts these Terms. You are responsible for the accuracy of the information you provide and for keeping your account secure.

What Yashoma provides

Yashoma offers pregnancy and baby-care educational videos (free and paid), doctor consultations with an independent panel of practitioners, and community groups. Some features are available only in the mobile app.

Medical disclaimer — please read

The content on Yashoma is for general education and information only. It is not medical advice and is not a substitute for professional care from your own doctor or qualified healthcare provider. Always seek the advice of a qualified professional with any questions about a medical condition, and never disregard or delay seeking advice because of something you saw on Yashoma.

In a medical emergency, contact your local emergency services or nearest hospital immediately — do not use Yashoma.

Doctor consultations are provided by independent practitioners who are solely responsible for the clinical advice they give. Yashoma facilitates the booking and the call; it does not practise medicine and is not a party to the doctor–patient relationship. Consultations follow India's Telemedicine Practice Guidelines; they do not include prescriptions or recordings.

Your account and sign-in

You sign in with your mobile number. Keep your device and account secure; you are responsible for activity that happens through your account. Signing in to the website is done by scanning a code from within the app — only approve a sign-in that you started.

Payments

Care packs and consultations are paid in Indian Rupees through our payment partner (Razorpay), using UPI, cards, or netbanking. Prices are shown before you pay. Refunds and cancellations are governed by our Refund & Cancellation Policy.

Community rules

Community groups are for supportive, respectful conversation between parents. You agree not to post content that is harmful, abusive, misleading, unlawful, or that shares others' private information. We may moderate, remove content, or restrict accounts to keep the community safe.

Intellectual property

The Services and their content — videos, text, designs, and the Yashoma name and logo — are owned by [COMPANY_LEGAL_NAME] or its licensors. We grant you a personal, non-transferable, non-commercial licence to use the Services. You may not copy, redistribute, resell, or publicly share the content without our written permission.

Acceptable use

You agree not to misuse the Services — including by attempting to break, disrupt, or gain unauthorised access to them, scraping content, or using them to break the law or infringe others' rights.

Third-party services

We rely on trusted third parties to run parts of the Services (for example, payments, video hosting, video calls, and messaging). Your use of those features may also be subject to those providers' terms.

Disclaimers and limitation of liability

The Services are provided "as is". To the fullest extent permitted by law, we disclaim implied warranties and are not liable for indirect or consequential losses arising from your use of the Services. Nothing in these Terms limits any liability that cannot be limited under applicable law.

Suspension and termination

You may stop using the Services at any time. We may suspend or end your access if you breach these Terms or use the Services in a way that risks harm to others or to Yashoma.

Governing law

These Terms are governed by the laws of India. The courts at [CITY, STATE], India will have jurisdiction over any dispute, subject to applicable law.

Changes to these Terms

We may update these Terms from time to time. We will change the "Last updated" date above, and continued use of the Services means you accept the revised Terms.

Contact us

Questions about these Terms? Write to us at support@yashoma.care.